Tuff Shed incident

IM-445 Installer Job Completion Packet Automation

Major Ongoing View vendor source →

Tuff Shed is currently experiencing a major incident affecting Salesforce CRM and Order Management and 1 more component, which began 158d ago. The vendor's full update timeline is below.

Started
Dec 09, 2025, 09:55 PM UTC
Resolved
Ongoing
Duration
● 158d 10h
Detected by Pingoru
Dec 09, 2025, 09:55 PM UTC

Affected components

Salesforce CRMOrder ManagementField Services

Update timeline

  1. investigating Dec 09, 2025, 09:55 PM UTC

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically. Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.