Trimble MAPS Outage History

We are currently investigating an issue affecting third-party traffic camera data. Some or all traffic camera feeds may be unavailable or not updating. Impact: -Traffic camera imagery from our third-party data provider may be unavailable -All other Trimble Maps services are operating normally Our team has been alerted and is actively investigating the root cause.

We continue to investigate the issue affecting third-party traffic camera data. No resolution has been reached at this time. Our engineering team is actively working to identify the root cause. Traffic camera feeds may still be unavailable or not updating. All other Trimble Maps services remain unaffected.

We are currently investigating reports of login failures affecting multiple web-based tools. Users may experience errors when attempting to authenticate via Trimble ID. Our engineering team is looking into the root cause and we will provide an update as soon as more information is available.

We are currently investigating reports of intermittent failures and inconsistent data returns within the Route Reporter API on our AWS environment. Our engineering team has identified a database issue and is actively performing repairs.

We are currently investigating reports of increased latency when loading Satellite Imagery across Trimble MAPS platforms. Users may experience slower-than-usual rendering or "patchy" tile loading in the map view. We are working to identify the root cause and will provide an update as soon as more information is available.

We are investigating reports of errors when accessing the Assets page within Account Manager. This issue is also intermittently impacting CoPilot activations via API. Our engineering team is currently diagnosing the root cause, and we will provide an update as soon as more information is available.

Some customers are experiencing latency in notifications from CoPilot Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

Some customers are experiencing increased latency on the Map Tiles Service. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.

Our investigation into the Map Tiles Service latency has progressed. We have successfully restored performance for standard map tiles. However, we have identified a related outage affecting several services. Our team is actively working to resolve issues with the following: -Satellite Imagery tiles (Unavailable for AWS and Azure) -Fleet service (Unavailable for customers hosted in Azure) -Places service (Unavailable for customers hosted in Azure) We are treating this with the highest priority and will post another update as soon as more information is available or services are restored. We sincerely apologize for this disruption. If you are experiencing issues with services not listed here or require immediate assistance, please contact our Support Team.

We have successfully resolved the issue affecting Satellite Imagery tiles, and this service is now fully restored. Our team is continuing to work with top priority to resolve the remaining issues affecting the following services: -Fleet service (Unavailable for customers hosted in Azure) -Places service (Unavailable for customers hosted in Azure) We appreciate your patience and sincerely apologize for this ongoing disruption. We will post another update as soon as these services are restored or more information is available. If you require immediate assistance, please contact our Support Team.

We've confirmed a critical login issue affecting end-users attempting to sign in via TID (Trimble Identity) on desktop applications running Windows versions ending in 6899. We sincerely apologize for this unexpected disruption. Crucial Advice: We are asking all integrators and customers (requiring announcements by our integrators) not to upgrade to the affected Windows versions at this time to prevent disruption with desktop app logins.

We are continuing to investigate this issue.

Customers are experiencing an outage of the PCMiler Routing Service. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.