Trimble MAPS incident
Performance Issues with Route Reporter API (AWS)
Affected components
Update timeline
- investigating Apr 20, 2026, 07:24 PM UTC
We are currently investigating reports of intermittent failures and inconsistent data returns within the Route Reporter API on our AWS environment. Our engineering team has identified a database issue and is actively performing repairs.
- identified Apr 20, 2026, 08:12 PM UTC
We are continuing to work on the performance issues affecting the Route Reporter API on AWS. Our team is currently performing system-level optimizations to stabilize the environment.
- resolved Apr 20, 2026, 09:11 PM UTC
The system optimizations are complete, and the Route Reporter API on AWS has been fully stabilized. All services are now operating normally.
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