Trimble MAPS experienced a minor incident on January 27, 2026 affecting PC*MILER Web Services and PC*MILER Web, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesPC*MILER Web
Update timeline
- monitoring Jan 27, 2026, 02:24 PM UTC
We are seeing occasional increase in latency on Routing service. The latency remains higher for around 5 mins before recovering. This started around 07:52 AM EST with the last one observed at 08:50. We are actively monitoring the servers and scaling as necessary. Apologize for any inconvenience. If you require immediate assistance, please contact our Support Team.
- resolved Jan 27, 2026, 05:31 PM UTC
We have resolved the latency issue and confirm that the latency spikes from this morning are no longer occurring.