Trimble MAPS incident
Trimble ID Login Issues - Windows versions ending in 6899
Trimble MAPS experienced a minor incident on October 15, 2025 affecting Content Tools and PC*MILER Web, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2025, 03:03 PM UTC
We've confirmed a critical login issue affecting end-users attempting to sign in via TID (Trimble Identity) on desktop applications running Windows versions ending in 6899. We sincerely apologize for this unexpected disruption. Crucial Advice: We are asking all integrators and customers (requiring announcements by our integrators) not to upgrade to the affected Windows versions at this time to prevent disruption with desktop app logins.
- investigating Oct 15, 2025, 03:04 PM UTC
We are continuing to investigate this issue.
- resolved Oct 15, 2025, 04:18 PM UTC
We strongly recommend to our integrators to pass the below instructions to the affected end-users. -In your Windows 11 session, go to "Start", type "update" and click on "Check for updates" -Turn off automatic updates -Select "Update history" -scroll down and select "Uninstall updates" -See if you can see KB5066835 in this list and select to uninstall it After restarting your pc, you should now be able to log in again. If not, repeat the process with KB5065789 and try again. Please remember that you have now turned off automatic updates! Follow info about KB5066835 online and as soon as you see there is a fix from Microsoft, update your pc and turn on automatic updates again!