Trimble MAPS incident

Investigating Access Issues with Assets & CoPilot Activation

Trimble MAPS experienced a minor incident on January 6, 2026 affecting Licensing and Activation Services, lasting 2h 23m. The incident has been resolved; the full update timeline is below.

Started: Jan 06, 2026, 09:49 AM UTC
Resolved: Jan 06, 2026, 12:13 PM UTC
Duration: 2h 23m
Detected by Pingoru: Jan 06, 2026, 09:49 AM UTC

Affected components

Licensing and Activation Services

Update timeline

investigating Jan 06, 2026, 09:49 AM UTC

We are investigating reports of errors when accessing the Assets page within Account Manager. This issue is also intermittently impacting CoPilot activations via API. Our engineering team is currently diagnosing the root cause, and we will provide an update as soon as more information is available.
monitoring Jan 06, 2026, 10:55 AM UTC

A fix has been implemented and we are monitoring the results
resolved Jan 06, 2026, 12:13 PM UTC

This incident has been resolved