Trimble MAPS experienced a minor incident on April 13, 2026 affecting Trimble MAPS (formerly ALK Maps), lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 13, 2026, 04:18 PM UTC
We are currently investigating reports of increased latency when loading Satellite Imagery across Trimble MAPS platforms. Users may experience slower-than-usual rendering or "patchy" tile loading in the map view. We are working to identify the root cause and will provide an update as soon as more information is available.
- monitoring Apr 13, 2026, 04:44 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- monitoring Apr 13, 2026, 05:17 PM UTC
A fix has been implemented and we are seeing a return to normal performance levels for Satellite Imagery. Map tiles are currently rendering within expected timeframes. We will continue to monitor the stability of the service before declaring full resolution.
- resolved Apr 13, 2026, 05:42 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.