Trimble MAPS incident

Increased Latency - Satellite Imagery

Minor Resolved View vendor source →
Started
Apr 13, 2026, 04:18 PM UTC
Resolved
Apr 13, 2026, 05:42 PM UTC
Duration
1h 24m
Detected by Pingoru
Apr 13, 2026, 04:18 PM UTC

Affected components

Trimble MAPS (formerly ALK Maps)

Update timeline

  1. investigating Apr 13, 2026, 04:18 PM UTC

    We are currently investigating reports of increased latency when loading Satellite Imagery across Trimble MAPS platforms. Users may experience slower-than-usual rendering or "patchy" tile loading in the map view. We are working to identify the root cause and will provide an update as soon as more information is available.

  2. monitoring Apr 13, 2026, 04:44 PM UTC

    A fix has been deployed. Services are now being monitored to confirm a return to normal operation.

  3. monitoring Apr 13, 2026, 05:17 PM UTC

    A fix has been implemented and we are seeing a return to normal performance levels for Satellite Imagery. Map tiles are currently rendering within expected timeframes. We will continue to monitor the stability of the service before declaring full resolution.

  4. resolved Apr 13, 2026, 05:42 PM UTC

    Full service has been restored and a period of stability observed. The incident has been resolved.

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