Trimble MAPS incident
Notifications from CoPilot Services Are Currently Experiencing Latency
Trimble MAPS experienced a minor incident on November 13, 2025 affecting PC*MILER Web Services and CoPilot FleetPortal Services and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
PC*MILER Web ServicesCoPilot FleetPortal ServicesHyperlocal WeatherContent ToolsTrip Management
Update timeline
- investigating Nov 13, 2025, 03:01 PM UTC
Some customers are experiencing latency in notifications from CoPilot Services. We are actively investigating the issue and apologise for any inconvenience. Further updates will be sent as engineers identify and resolve the issue. If you require immediate assistance, please contact our Support Team.
- monitoring Nov 13, 2025, 03:09 PM UTC
A fix has been deployed. Services are now being monitored to confirm a return to normal operation.
- resolved Nov 13, 2025, 03:35 PM UTC
Full service has been restored and a period of stability observed. The incident has been resolved.