Tricentis incident

qTest Experience unavailability in us-west-2

Resolved after 2 hours 1 minute, affecting US-WEST-2 and US-WEST-2, on July 24, 2026.

resolved Jul 24, 2026, 01:09 PM UTC

✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

Other major vendors with incidents that started within 30 minutes of this one

And 1 more: Cloudflare.

Started
Jul 24, 2026, 11:07 AM UTC
Resolved
Jul 24, 2026, 01:09 PM UTC
Duration
2h 1m
Detected by Pingoru
Jul 24, 2026, 11:07 AM UTC

Affected components

US-WEST-2US-WEST-2

Update timeline

  1. investigating Jul 24, 2026, 11:07 AM UTC

    qTest is fully unavailable in the US-WEST-2 region (Sev1), affecting all customers routed there. Root cause is not yet confirmed — investigation is in early stages.

  2. monitoring Jul 24, 2026, 11:28 AM UTC

    AWS infrastructure in the us-west-2 region has recovered, and qTest, Testim, and Waldo are now available again. We are continuing to monitor all services closely to ensure stability. If you continue to experience any issues, please contact our support team.

  3. resolved Jul 24, 2026, 01:09 PM UTC

    ✅ The issue has been resolved. All systems are operating normally. Thank you for your patience.

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