Transact incident

MyPaymentsPlus/Administration

Resolved after 9 hours 33 minutes, affecting Administration and MyPaymentsPlus, on November 1, 2026.

investigating Nov 01, 2026, 03:47 AM UTC

Illumia Engineers are investigating a possible issue with the service(s) MyPaymentsPlus/Administration. We will provide additional information as soon as possible.

Started
Nov 01, 2026, 03:47 AM UTC
Resolved
Nov 01, 2026, 01:20 PM UTC
Duration
9h 33m
Detected by Pingoru
Nov 01, 2026, 03:47 AM UTC

Affected components

AdministrationMyPaymentsPlus

Update timeline

  1. investigating Nov 01, 2026, 03:47 AM UTC

    Illumia Engineers are investigating a possible issue with the service(s) MyPaymentsPlus/Administration. We will provide additional information as soon as possible.

  2. resolved Nov 01, 2026, 01:20 PM UTC

    This incident has been resolved and all systems are now operating normally.

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