Transact incident

Photo submission through GET user desktop website currently unavailable

Major Ongoing View vendor source →

Transact is currently experiencing a major incident affecting GET and Administration and 1 more component, which began 9h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 05:57 PM UTC
Resolved
Ongoing
Duration
● 8h 51m
Detected by Pingoru
Oct 21, 2026, 05:57 PM UTC

Affected components

GETAdministrationAll PlatformsFood Orders/PrintingGETAdministrationAll PlatformsFood Orders/Printing

Update timeline

  1. investigating Oct 21, 2026, 05:57 PM UTC

    Users are currently unable to submit ID photos for review through the desktop version of the GET User Website. All other GET functionality, including the ability to submit ID photos through the mobile version of the GET User Website or through the GET Admin Website, remains operational. We will post an update once full functionality is restored. Thank you for your patience.