Ongoing since 10:09 PM UTC, affecting TSE Hosted and Transact IDX and 1 more.
A software update for Verify is scheduled for October 27th. Release 2.4 is an over-the-air (OTA) update. Automatic updates will take place for devices. For TSE-connected devices, if a device is currently in Unattended Mode, it will return to that state after the update completes. For IDX-connected devices, if a device is currently in Unattended Mode, it will return to the Operator Sign In screen. This release includes support for IDX Meal and Stored Value features, along with other new features and resolved issues. The detailed Release Notes for this release can be found here. If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054.
Affected components
Update timeline
- investigating Oct 26, 2026, 10:09 PM UTC
A software update for Verify is scheduled for October 27th. Release 2.4 is an over-the-air (OTA) update. Automatic updates will take place for devices. For TSE-connected devices, if a device is currently in Unattended Mode, it will return to that state after the update completes. For IDX-connected devices, if a device is currently in Unattended Mode, it will return to the Operator Sign In screen. This release includes support for IDX Meal and Stored Value features, along with other new features and resolved issues. The detailed Release Notes for this release can be found here. If you have any questions, please open a case via Illumia Connect or call Illumia Support at 888-381-8054.
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