Resolved after 2 hours, on October 3, 2026.
The scheduled maintenance has been completed and the impacted systems are operating normally.
Update timeline
- monitoring Oct 03, 2026, 02:00 PM UTC
Maintenance tasks: We'll be applying standard vendor database updates to the Illumia Payments environment. Expected impact: No impact is expected during this maintenance window. Illumia wishes to inform our clients of all scheduled maintenance to production systems. If you have any questions or experience any issues after the maintenance window has passed, please open a case via Illumia Connect or 1-888-381-8054, Option 1 then 1.
- monitoring Oct 03, 2026, 04:00 PM UTC
The scheduled maintenance has been completed and the impacted systems are operating normally.
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