Resolved after 8 days 10 hours, on September 15, 2026.
This incident has been resolved and all systems are now operating normally.
Update timeline
- monitoring Sep 15, 2026, 05:17 PM UTC
Illumia Engineers are investigating a possible issue with the service(s) Transact IDX intermittently failing to process transactions.
- monitoring Sep 15, 2026, 05:26 PM UTC
Illumia Engineers have determined that the service(s) Transact IDX is operating in a degraded state.
- monitoring Sep 15, 2026, 05:42 PM UTC
This incident has been resolved and all systems are now operating normally.
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