Resolved after 3 days 23 hours, on September 10, 2026.
This incident has been resolved and all systems are now operating normally.
Update timeline
- monitoring Sep 10, 2026, 02:29 PM UTC
Illumia Engineers are investigating a possible issue with the service(s) NetMenu/US/NetMenu US 1 Production. We will provide additional information as soon as possible.
- monitoring Sep 10, 2026, 02:47 PM UTC
This incident has been resolved and all systems are now operating normally.
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