Toast experienced a minor incident on July 2, 2025 affecting Restaurant Reporting, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Restaurant Reporting
Update timeline
- investigating Jul 02, 2025, 05:29 PM UTC
We are currently aware of an issue affecting some legacy reports such as Orders and Payments Reports preventing proper downloads. We are working to resolve the issue as soon as possible.
- identified Jul 02, 2025, 05:31 PM UTC
We have identified the source of the issue and are currently putting the fix in place.
- identified Jul 02, 2025, 05:31 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 02, 2025, 07:14 PM UTC
We have employed a fix and have seen full recovery. This incident has been resolved.