Toast experienced a major incident on April 29, 2026 affecting POS Web application and Online Ordering, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
POS Web applicationOnline Ordering
Update timeline
- investigating Apr 29, 2026, 12:07 AM UTC
We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.
- identified Apr 29, 2026, 12:29 AM UTC
We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.
- resolved Apr 29, 2026, 01:36 AM UTC
Publishing functionality has returned to normal. This incident has been resolved.