Toast experienced a major incident on August 15, 2026 affecting Card Processing and Online Ordering, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Card ProcessingOnline Ordering
Update timeline
- investigating Aug 15, 2026, 05:11 AM UTC
We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments
- investigating Aug 15, 2026, 05:34 AM UTC
We are continuing to investigate this issue.
- resolved Aug 15, 2026, 06:21 AM UTC
This incident has been resolved.