Toast experienced a major incident on October 7, 2026 affecting Card Processing, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Card Processing
Update timeline
- investigating Oct 07, 2026, 04:41 PM UTC
We are aware of an issue leading to increased number of payment failures for catering and invoice orders and are investigating. Updates will be provided here as they are available.
- monitoring Oct 07, 2026, 05:19 PM UTC
A fix has been implemented, and we're seeing signs of recovery. We will keep you updated as new information is available.
- resolved Oct 07, 2026, 05:47 PM UTC
Payment processing for catering and invoices has recovered. This issue has been resolved.