Toast incident

03/27/2026 - Digital Ordering Incident

Major Resolved View vendor source →

Toast experienced a major incident on March 27, 2026 affecting POS Web application and Online Ordering, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 01:10 PM UTC
Resolved
Mar 27, 2026, 03:07 PM UTC
Duration
1h 56m
Detected by Pingoru
Mar 27, 2026, 01:10 PM UTC

Affected components

POS Web applicationOnline Ordering

Update timeline

  1. investigating Mar 27, 2026, 01:10 PM UTC

    We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

  2. investigating Mar 27, 2026, 01:36 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  3. monitoring Mar 27, 2026, 01:39 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  4. monitoring Mar 27, 2026, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 27, 2026, 02:42 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 27, 2026, 03:07 PM UTC

    This incident has been resolved.