Toast experienced a minor incident on August 15, 2025, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 15, 2025, 06:40 PM UTC
We are aware of an issue with accessing Toast Retail on ToastWeb where some customers may receive an error. We are working to resolve this issue as quickly as possible and will provide updates as they are available.
- identified Aug 15, 2025, 08:14 PM UTC
We have identified the issue causing errors when accessing Toast retail and are implementing a fix.
- monitoring Aug 15, 2025, 08:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 15, 2025, 11:35 PM UTC
This incident has been resolved.