Toast Outage History

Toast is up right now

Toast had 40 outages in the last 2 years totaling 162h 47m of downtime — averaging 1.6 incidents per month.

There were 40 Toast outages since October 15, 2025 totaling 162h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.toasttab.com

Major October 1, 2026

Toast Payroll Incident

Detected by Pingoru
Oct 01, 2026, 08:53 PM UTC
Resolved
Oct 01, 2026, 10:54 PM UTC
Duration
2h
Affected: Payroll Web application
Timeline · 5 updates
  1. investigating Oct 01, 2026, 08:53 PM UTC

    We are aware of an issue that may be causing some sections of Toast Payroll to be unavailable and are currently investigating.

  2. investigating Oct 01, 2026, 09:11 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 01, 2026, 09:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 01, 2026, 10:39 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 01, 2026, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2026

Deposit Delay

Detected by Pingoru
Sep 17, 2026, 12:01 PM UTC
Resolved
Sep 18, 2026, 07:03 PM UTC
Duration
1d 7h
Affected: Deposits
Timeline · 3 updates
  1. monitoring Sep 17, 2026, 12:01 PM UTC

    We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We are working to get these funds deposited as soon as possible. Thank you for your patience.

  2. monitoring Sep 18, 2026, 12:55 PM UTC

    We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.

  3. resolved Sep 18, 2026, 07:03 PM UTC

    Your expected deposit for 09/17/2026 and 09/18/2026 may arrive later than usual. We expect these deposits to be completed by end of business today, 09/18/2026 — keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact us in the Support Center. https://support.toasttab.com/

Read the full incident report →

Major September 17, 2026

Disruption in VISA Payments

Detected by Pingoru
Sep 17, 2026, 12:01 AM UTC
Resolved
Sep 17, 2026, 01:46 AM UTC
Duration
1h 45m
Affected: Card Processing
Timeline · 2 updates
  1. monitoring Sep 17, 2026, 12:01 AM UTC

    VISA has implemented a fix, and we’re seeing signs of recovery. Affected customers can continue attempting a different card or alternative payment method. We’ll update you as new information is available. https://support.toasttab.com/en/article/Taking-Payments

  2. resolved Sep 17, 2026, 01:46 AM UTC

    VISA has implemented a fix, and we’re seeing signs of recovery. https://support.toasttab.com/en/article/Taking-Payments

Read the full incident report →

Critical September 14, 2026

Legacy Reporting Outage

Detected by Pingoru
Sep 14, 2026, 10:45 AM UTC
Resolved
Sep 14, 2026, 11:58 AM UTC
Duration
1h 13m
Affected: Restaurant Reporting
Timeline · 2 updates
  1. investigating Sep 14, 2026, 10:45 AM UTC

    We are aware of an issue affecting legacy reporting pages and are investigating. Updates will be provided here as they are available.

  2. resolved Sep 14, 2026, 11:58 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor September 9, 2026

MFA Incident 09/09/2026

Detected by Pingoru
Sep 09, 2026, 07:50 PM UTC
Resolved
Sep 09, 2026, 08:55 PM UTC
Duration
1h 4m
Affected: POS Web applicationMobile Dining Solutions (MDS)
Timeline · 3 updates
  1. investigating Sep 09, 2026, 07:50 PM UTC

    We are aware of an issue affecting Toast Systems that use SMS messaging and are investigating. Updates will be provided here as they are available.

  2. monitoring Sep 09, 2026, 08:23 PM UTC

    We are seeing signs of recovery and are continuing to monitor.

  3. resolved Sep 09, 2026, 08:55 PM UTC

    This incident has been resolved and Toast Systems have returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

Read the full incident report →

Major August 15, 2026

(08/15/2026)Mastercard Payment Degradation

Detected by Pingoru
Aug 15, 2026, 05:11 AM UTC
Resolved
Aug 15, 2026, 06:21 AM UTC
Duration
1h 10m
Affected: Card ProcessingOnline Ordering
Timeline · 3 updates
  1. investigating Aug 15, 2026, 05:11 AM UTC

    We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments

  2. investigating Aug 15, 2026, 05:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 15, 2026, 06:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2026

Toast Retail Issues

Detected by Pingoru
Aug 14, 2026, 12:02 AM UTC
Resolved
Aug 14, 2026, 01:04 AM UTC
Duration
1h 2m
Affected: POS Web application
Timeline · 2 updates
  1. investigating Aug 14, 2026, 12:02 AM UTC

    We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.

  2. resolved Aug 14, 2026, 01:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 31, 2026

Visa Card Processing Latency

Detected by Pingoru
Jul 31, 2026, 09:15 PM UTC
Resolved
Aug 01, 2026, 05:37 PM UTC
Duration
20h 22m
Affected: Card Processing
Timeline · 6 updates
  1. investigating Jul 31, 2026, 09:15 PM UTC

    We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments

  2. investigating Jul 31, 2026, 09:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 31, 2026, 10:35 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 31, 2026, 11:41 PM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 01, 2026, 12:43 AM UTC

    We are continuing to investigate this issue.

  6. resolved Aug 01, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 30, 2026

Card Processing

Detected by Pingoru
Jul 30, 2026, 01:04 PM UTC
Resolved
Jul 30, 2026, 02:08 PM UTC
Duration
1h 4m
Affected: Card ProcessingOnline Ordering
Timeline · 7 updates
  1. investigating Jul 30, 2026, 01:04 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 30, 2026, 01:12 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 30, 2026, 01:23 PM UTC

    We were notified of service disruption and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on card transactions. Our investigation remains ongoing, and we will share more information as we receive updates. Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once we are back online. https://toast.help/offline

  4. identified Jul 30, 2026, 01:26 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 30, 2026, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 30, 2026, 01:58 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 30, 2026, 02:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 15, 2026

UberEats Disruption

Detected by Pingoru
Jul 15, 2026, 10:50 PM UTC
Resolved
Jul 15, 2026, 11:40 PM UTC
Duration
50m
Affected: Online Ordering
Timeline · 4 updates
  1. identified Jul 15, 2026, 10:50 PM UTC

    We are aware of an ongoing UberEats disruption affecting the UberEats integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

  2. identified Jul 15, 2026, 10:50 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 15, 2026, 11:25 PM UTC

    We are continuing to monitor from our end.

  4. resolved Jul 15, 2026, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 28, 2026

DoorDash Service Interruption

Detected by Pingoru
Jun 28, 2026, 10:51 PM UTC
Resolved
Jun 29, 2026, 12:29 AM UTC
Duration
1h 37m
Affected: Online Ordering
Timeline · 2 updates
  1. identified Jun 28, 2026, 10:51 PM UTC

    We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

  2. resolved Jun 29, 2026, 12:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 22, 2026

Toastweb Down

Detected by Pingoru
Jun 22, 2026, 02:13 PM UTC
Resolved
Jun 22, 2026, 05:36 PM UTC
Duration
3h 23m
Affected: Toast POS appPOS Web applicationPayroll Web applicationPayroll Processing
Timeline · 6 updates
  1. investigating Jun 22, 2026, 02:13 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 22, 2026, 02:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 22, 2026, 02:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 22, 2026, 02:30 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jun 22, 2026, 02:51 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 22, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 30, 2026

Toast Status Update - Ireland Support Phone Line Disruption

Detected by Pingoru
May 30, 2026, 07:06 PM UTC
Resolved
Jun 02, 2026, 03:28 PM UTC
Duration
2d 20h
Affected: Customer Care Phone Line
Timeline · 2 updates
  1. identified May 30, 2026, 07:06 PM UTC

    We are currently experiencing intermittent connection issues with Ireland Toast Customer Care phone lines. If you are an Ireland based customer experiencing issues reaching Customer Care by phone, please use the following phone number (01) 913 1083 or visit Toast Support Center to chat with a Care agent.

  2. resolved Jun 02, 2026, 03:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 12, 2026

Toast Tables/Booking Down

Detected by Pingoru
May 12, 2026, 08:46 PM UTC
Resolved
May 12, 2026, 09:23 PM UTC
Duration
37m
Affected: POS Web application
Timeline · 4 updates
  1. investigating May 12, 2026, 08:46 PM UTC

    We are currently investigating this issue.

  2. investigating May 12, 2026, 09:02 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 12, 2026, 09:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 12, 2026, 09:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 29, 2026

Online and 3PO failures

Detected by Pingoru
Apr 29, 2026, 12:07 AM UTC
Resolved
Apr 29, 2026, 01:36 AM UTC
Duration
1h 28m
Affected: POS Web applicationOnline Ordering
Timeline · 3 updates
  1. investigating Apr 29, 2026, 12:07 AM UTC

    We are aware of an issue affecting Toast Online Ordering and Third-Party Ordering and are investigating. Updates will be provided here as they are available.

  2. identified Apr 29, 2026, 12:29 AM UTC

    We have identified the issue and implemented a fix that has restored functionality of Toast Online Ordering and Third-Party Ordering. We are continuing to investigate issues with delayed publishing.

  3. resolved Apr 29, 2026, 01:36 AM UTC

    Publishing functionality has returned to normal. This incident has been resolved.

Read the full incident report →

Minor April 24, 2026

Online Ordering Incident

Detected by Pingoru
Apr 24, 2026, 06:21 PM UTC
Resolved
Apr 24, 2026, 06:42 PM UTC
Duration
21m
Affected: Online Ordering
Timeline · 4 updates
  1. investigating Apr 24, 2026, 06:21 PM UTC

    We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

  2. identified Apr 24, 2026, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 06:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026

ToastWeb Incident

Detected by Pingoru
Apr 22, 2026, 06:42 PM UTC
Resolved
Apr 22, 2026, 07:31 PM UTC
Duration
49m
Affected: POS Web application
Timeline · 4 updates
  1. investigating Apr 22, 2026, 06:42 PM UTC

    We are currently investigating an issue with ToastWeb not being to be reached. We will continue to update as we move further in investigation.

  2. investigating Apr 22, 2026, 06:57 PM UTC

    Engineering is continuing to investigate this issue. We are seeing users intermittently able to access ToastWeb

  3. monitoring Apr 22, 2026, 07:03 PM UTC

    We are seeing recovery and users able to access ToastWeb. We will continue to monitor

  4. resolved Apr 22, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 21, 2026

Unable to Login on Devices

Detected by Pingoru
Apr 21, 2026, 05:19 PM UTC
Resolved
Apr 21, 2026, 05:25 PM UTC
Duration
5m
Affected: Toast POS app
Timeline · 2 updates
  1. monitoring Apr 21, 2026, 05:19 PM UTC

    We were alerted of an issue that may have resulted in errors when logging in to some POS devices. Engineering has released a fix for this and we are monitoring for resolution.

  2. resolved Apr 21, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 3, 2026

Publishing Outage

Detected by Pingoru
Apr 03, 2026, 01:18 PM UTC
Resolved
Apr 03, 2026, 01:44 PM UTC
Duration
25m
Affected: Toast POS appPOS Web application
Timeline · 3 updates
  1. investigating Apr 03, 2026, 01:18 PM UTC

    We are currently investigating an issue affecting Publishing for both Toast Web and through POS workflows. Updates will be provided as we learn more.

  2. monitoring Apr 03, 2026, 01:35 PM UTC

    We are monitoring a fix for the issue.

  3. resolved Apr 03, 2026, 01:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 27, 2026

03/27/2026 - Digital Ordering Incident

Detected by Pingoru
Mar 27, 2026, 01:10 PM UTC
Resolved
Mar 27, 2026, 03:07 PM UTC
Duration
1h 56m
Affected: POS Web applicationOnline Ordering
Timeline · 6 updates
  1. investigating Mar 27, 2026, 01:10 PM UTC

    We are currently investigating a service disruption affecting digital ordering. While this is occurring, digital orders may not be able to be placed intermittently.

  2. investigating Mar 27, 2026, 01:36 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  3. monitoring Mar 27, 2026, 01:39 PM UTC

    We have implemented a change and are seeing no signs of issues currently.

  4. monitoring Mar 27, 2026, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 27, 2026, 02:42 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 27, 2026, 03:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Sling Slowness or Failing to Load

Detected by Pingoru
Mar 05, 2026, 06:41 PM UTC
Resolved
Mar 05, 2026, 07:22 PM UTC
Duration
41m
Affected: Sling by Toast Scheduling
Timeline · 2 updates
  1. investigating Mar 05, 2026, 06:41 PM UTC

    We are currently investigating an issue that may result in Sling pages failing to load or loading slowly for some customers. Refreshing the pages seems to resolve this issue. We are working to resolve this issue as quickly as possibly.

  2. resolved Mar 05, 2026, 07:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 22, 2026

API Orders and Menu Configuration

Detected by Pingoru
Feb 22, 2026, 10:20 PM UTC
Resolved
Feb 22, 2026, 11:26 PM UTC
Duration
1h 6m
Affected: Toast POS appPOS Web applicationOnline OrderingMobile Dining Solutions (MDS)
Timeline · 3 updates
  1. investigating Feb 22, 2026, 10:20 PM UTC

    We are currently investigating an issue related to a errors that could affect API Orders and Menu Configuration.

  2. monitoring Feb 22, 2026, 11:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 22, 2026, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026

Isolated Card Processing Error

Detected by Pingoru
Feb 19, 2026, 07:32 PM UTC
Resolved
Feb 20, 2026, 08:37 AM UTC
Duration
13h 5m
Affected: Card Processing
Timeline · 3 updates
  1. investigating Feb 19, 2026, 07:32 PM UTC

    We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.

  2. identified Feb 20, 2026, 04:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 20, 2026, 08:37 AM UTC

    This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.

Read the full incident report →

Notice February 18, 2026

Toast Backend - Login Issue

Detected by Pingoru
Feb 18, 2026, 08:54 PM UTC
Resolved
Feb 18, 2026, 11:21 PM UTC
Duration
2h 27m
Affected: POS Web application
Timeline · 4 updates
  1. investigating Feb 18, 2026, 08:54 PM UTC

    We are currently investigating an issue related to the inability to log into the Toast Backend.

  2. identified Feb 18, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Feb 18, 2026, 11:06 PM UTC

    We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

  4. resolved Feb 18, 2026, 11:21 PM UTC

    This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

Read the full incident report →

Notice February 17, 2026

Deposit Delay - US Customers - 2/17/2025

Detected by Pingoru
Feb 17, 2026, 01:24 PM UTC
Resolved
Feb 17, 2026, 06:09 PM UTC
Duration
4h 45m
Affected: Deposits
Timeline · 3 updates
  1. identified Feb 17, 2026, 01:24 PM UTC

    We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

  2. monitoring Feb 17, 2026, 05:38 PM UTC

    We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

  3. resolved Feb 17, 2026, 06:09 PM UTC

    The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

Read the full incident report →