Toast experienced a notice incident on February 19, 2026 affecting Card Processing, lasting 13h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Card Processing
Update timeline
- investigating Feb 19, 2026, 07:32 PM UTC
We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.
- identified Feb 20, 2026, 04:03 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 20, 2026, 08:37 AM UTC
This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.