Toast incident

Toast Backend - Login Issue

Notice Resolved View vendor source →
Started
Feb 18, 2026, 08:54 PM UTC
Resolved
Feb 18, 2026, 11:21 PM UTC
Duration
2h 27m
Detected by Pingoru
Feb 18, 2026, 08:54 PM UTC

Affected components

POS Web application

Update timeline

  1. investigating Feb 18, 2026, 08:54 PM UTC

    We are currently investigating an issue related to the inability to log into the Toast Backend.

  2. identified Feb 18, 2026, 09:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. investigating Feb 18, 2026, 11:06 PM UTC

    We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.

  4. resolved Feb 18, 2026, 11:21 PM UTC

    This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.

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