Toast experienced a notice incident on February 18, 2026 affecting POS Web application, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
POS Web application
Update timeline
- investigating Feb 18, 2026, 08:54 PM UTC
We are currently investigating an issue related to the inability to log into the Toast Backend.
- identified Feb 18, 2026, 09:13 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Feb 18, 2026, 11:06 PM UTC
We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.
- resolved Feb 18, 2026, 11:21 PM UTC
This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.