Tithe.ly Outage History

Tithe.ly is up right now

There were 7 Tithe.ly outages since February 17, 2026 totaling 145h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tithe.ly

Minor April 13, 2026

Investigating Degraded Performance for Sites Newsletter Subscriber Lists

Detected by Pingoru
Apr 13, 2026, 06:47 PM UTC
Resolved
Apr 17, 2026, 07:41 PM UTC
Duration
4d
Affected: Sites
Timeline · 3 updates
  1. identified Apr 13, 2026, 06:47 PM UTC

    Multiple customers have reported that their Newsletter Subscriber lists have went down to 0. Their entire list has been moved to an "Unsubscribed" status without member intervention.

  2. monitoring Apr 14, 2026, 02:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 26, 2026

Push Notifications are not sending from Church Apps

Detected by Pingoru
Mar 26, 2026, 01:08 PM UTC
Resolved
Mar 26, 2026, 03:06 PM UTC
Duration
1h 58m
Affected: Church Apps
Timeline · 3 updates
  1. investigating Mar 26, 2026, 01:08 PM UTC

    We are currently investigating an issue where push notifications are not sending as expected from Church Apps.

  2. identified Mar 26, 2026, 02:04 PM UTC

    There was some database work related to device registrations yesterday. Most likely culprit. Fix may take an hour.

  3. resolved Mar 26, 2026, 03:06 PM UTC

    This incident has been resolved. Tested in production and it is fixed.

Read the full incident report →

Major February 27, 2026

Investigating Partial Outage for Giving and People

Detected by Pingoru
Feb 27, 2026, 07:08 PM UTC
Resolved
Feb 27, 2026, 11:12 PM UTC
Duration
4h 3m
Affected: Giving App, Form, Transaction ProcessingPeople
Timeline · 4 updates
  1. investigating Feb 27, 2026, 07:08 PM UTC

    We’ve identified an issue with Giving that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.

  2. identified Feb 27, 2026, 08:12 PM UTC

    We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.

  3. monitoring Feb 27, 2026, 08:52 PM UTC

    Giving and People appear to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  4. resolved Feb 27, 2026, 11:12 PM UTC

    We have confirmed that this issue is fully resolved for our customers experiencing this!

Read the full incident report →

Minor February 24, 2026

Errors attempting to access Church Apps Dashboard

Detected by Pingoru
Feb 24, 2026, 08:11 PM UTC
Resolved
Feb 24, 2026, 11:15 PM UTC
Duration
3h 3m
Affected: Admin ExperienceChurch Apps
Timeline · 3 updates
  1. investigating Feb 24, 2026, 08:11 PM UTC

    We're aware of an issue where some customers are experiencing troubles when attempting to access their Church Apps Dashboard from the Admin area. We're investigating this currently.

  2. identified Feb 24, 2026, 09:02 PM UTC

    The root problem has been identified and a fix is being implemented

  3. resolved Feb 24, 2026, 11:15 PM UTC

    We're happy to report that this issue is fully resolved and Admins should be able to access the Apps area with no issues.

Read the full incident report →

Minor February 17, 2026

Transactions page skipping results when changing pages

Detected by Pingoru
Feb 17, 2026, 03:45 PM UTC
Resolved
Feb 17, 2026, 10:52 PM UTC
Duration
7h 7m
Affected: Admin Experience
Timeline · 5 updates
  1. identified Feb 17, 2026, 03:45 PM UTC

    Our teams are aware of an issue where transactions are being skipped in the view of transactions when NOT using a date filter. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  2. identified Feb 17, 2026, 04:07 PM UTC

    We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  3. identified Feb 17, 2026, 07:58 PM UTC

    Work continues on implementing a fix for this issue. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  4. monitoring Feb 17, 2026, 10:39 PM UTC

    The GIving transactions page appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  5. resolved Feb 17, 2026, 10:52 PM UTC

    We’re back! The Giving Transactions page should be up and running. Thanks for bearing with us.

Read the full incident report →

Minor February 17, 2026

Giving Dashboard has incorrect data.

Detected by Pingoru
Feb 17, 2026, 03:39 PM UTC
Resolved
Feb 18, 2026, 11:15 PM UTC
Duration
1d 7h
Affected: Admin ExperienceTransaction Reporting
Timeline · 4 updates
  1. identified Feb 17, 2026, 03:39 PM UTC

    Our teams are aware of an issue affecting the Giving Dashboard where it is not showing the full results of data. Engineering teams are working to resolve this.

  2. identified Feb 17, 2026, 10:43 PM UTC

    We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.

  3. monitoring Feb 18, 2026, 02:19 PM UTC

    The Giving Dashboard appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  4. resolved Feb 24, 2026, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

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