Tithe.ly incident

Slow loading pages if you have background checks through MinistrySafe enabled

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on May 19, 2026 affecting People, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 03:28 PM UTC
Resolved
May 19, 2026, 04:39 PM UTC
Duration
1h 11m
Detected by Pingoru
May 19, 2026, 03:28 PM UTC

Affected components

People

Update timeline

  1. identified May 19, 2026, 03:28 PM UTC

    We are currently investigating and have identified an issue where customers using MinistrySafe's background checks are finding slow loading people pages and background check modals.

  2. resolved May 19, 2026, 04:39 PM UTC

    The speed issue when loading background check and training modals has been resolved!