Tithe.ly incident

Transactions page skipping results when changing pages

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on February 17, 2026 affecting Admin Experience, lasting 7h 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2026, 03:45 PM UTC
Resolved
Feb 17, 2026, 10:52 PM UTC
Duration
7h 7m
Detected by Pingoru
Feb 17, 2026, 03:45 PM UTC

Affected components

Admin Experience

Update timeline

  1. identified Feb 17, 2026, 03:45 PM UTC

    Our teams are aware of an issue where transactions are being skipped in the view of transactions when NOT using a date filter. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  2. identified Feb 17, 2026, 04:07 PM UTC

    We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  3. identified Feb 17, 2026, 07:58 PM UTC

    Work continues on implementing a fix for this issue. The current workaround for this is to add a date filter to the Transactions page and all transactions will be visible through page changes.

  4. monitoring Feb 17, 2026, 10:39 PM UTC

    The GIving transactions page appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  5. resolved Feb 17, 2026, 10:52 PM UTC

    We’re back! The Giving Transactions page should be up and running. Thanks for bearing with us.