Tithe.ly incident

Investigating Degraded Performance for Sites Newsletter Subscriber Lists

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on April 13, 2026 affecting Sites, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 06:47 PM UTC
Resolved
Apr 17, 2026, 07:41 PM UTC
Duration
4d
Detected by Pingoru
Apr 13, 2026, 06:47 PM UTC

Affected components

Sites

Update timeline

  1. identified Apr 13, 2026, 06:47 PM UTC

    Multiple customers have reported that their Newsletter Subscriber lists have went down to 0. Their entire list has been moved to an "Unsubscribed" status without member intervention.

  2. monitoring Apr 14, 2026, 02:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 07:41 PM UTC

    This incident has been resolved.