Tithe.ly incident

Some customers unable to edit user permissions for Limited Access Users

Minor Resolved View vendor source →

Tithe.ly experienced a minor incident on May 11, 2026 affecting Admin Experience, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 07:19 PM UTC
Resolved
May 11, 2026, 08:48 PM UTC
Duration
1h 29m
Detected by Pingoru
May 11, 2026, 07:19 PM UTC

Affected components

Admin Experience

Update timeline

  1. investigating May 11, 2026, 07:19 PM UTC

    We’ve identified an issue with Tithely that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.

  2. identified May 11, 2026, 07:49 PM UTC

    We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.

  3. monitoring May 11, 2026, 07:54 PM UTC

    Tithely appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.

  4. resolved May 11, 2026, 08:48 PM UTC

    We’re back! Tithely should be up and running. Thanks for bearing with us.