Tithe.ly experienced a minor incident on May 18, 2026 affecting Admin Batch Giving and Transaction Reporting, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 18, 2026, 07:54 PM UTC
We’ve identified an issue with Giving that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
- identified May 18, 2026, 07:55 PM UTC
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
- identified May 18, 2026, 08:07 PM UTC
We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
- identified May 18, 2026, 08:49 PM UTC
We have implemented a partial fix and have reduced the impact from a major outage to a minor outage. At this time, approximately 10% of customers continue to experience issues. Our team is actively working to finalize a full resolution for all users. We will continue to provide updates as progress is made.
- monitoring May 18, 2026, 09:14 PM UTC
Giving appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
- resolved May 18, 2026, 09:17 PM UTC
We’re back! Giving should be up and running. Thanks for bearing with us.