TimeClock Plus Outage History
TimeClock Plus is up right nowPingoru has recorded 49 incidents for TimeClock Plus: 10 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 3 | 90 of 744 (12%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 57 (0%) |
Incidents, newest first
Notice October 23, 2026 TimeClock Plus Application Performance Degradation 3h Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com and 62 more
Started Oct 23, 2026, 03:55 PM UTC· resolved Oct 23, 2026, 06:55 PM UTC
- monitoring Oct 23, 2026, 03:55 PM UTC
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to the network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
- resolved Oct 23, 2026, 06:55 PM UTC
This incident has been resolved.
Notice August 26, 2026 TimeClock Plus Application Disruption 4h 50m Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com and 57 more
Started Aug 26, 2026, 04:11 PM UTC· resolved Aug 26, 2026, 09:01 PM UTC
- investigating Aug 26, 2026, 04:11 PM UTC
Customers are experiencing errors when using the Period Export feature. We are currently investigating the root cause and will provide updates as new information becomes available.
- identified Aug 26, 2026, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 26, 2026, 05:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2026, 09:01 PM UTC
This incident has been resolved.
Notice June 22, 2026 TimeClock Plus Application Performance Degradation 1d Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Humanity Scheduling and 62 more
Started Jun 22, 2026, 02:24 PM UTC· resolved Jun 23, 2026, 03:07 PM UTC
- investigating Jun 22, 2026, 02:24 PM UTC
We're experiencing issues with our TimeClock Plus Time and Attendance application affecting a subset of users. The disruption is related to our network infrastructure layer and is not isolated to TCP's systems. Our team is actively working with our providers to resolve this. We will provide more details as soon as more information becomes available.
- identified Jun 22, 2026, 02:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 22, 2026, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 03:07 PM UTC
This incident has been resolved.
Major May 26, 2026 TimeClock Plus Application Performance Degradation 30m Prod61.tcplusondemand.com
Started May 26, 2026, 06:48 PM UTC· resolved May 26, 2026, 07:18 PM UTC
- investigating May 26, 2026, 06:48 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- monitoring May 26, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 07:18 PM UTC
This incident has been resolved.
Minor May 18, 2026 TimeClock Plus Application Performance Degradation 4h 52m Prod63.tcplusondemand.com
Started May 18, 2026, 01:05 PM UTC· resolved May 18, 2026, 05:58 PM UTC
- investigating May 18, 2026, 01:05 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating May 18, 2026, 02:17 PM UTC
We are continuing to investigate this issue.
- investigating May 18, 2026, 02:55 PM UTC
We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.
- investigating May 18, 2026, 03:35 PM UTC
Maintenance has been completed. We are verifying application performance.
- identified May 18, 2026, 03:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 18, 2026, 03:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 18, 2026, 05:58 PM UTC
This incident has been resolved.
Major May 8, 2026 Application Performance Degradation/Outage 3d 12h Prod25.tcplusondemand.com
Started May 08, 2026, 12:47 AM UTC· resolved May 11, 2026, 01:33 PM UTC
- investigating May 08, 2026, 12:47 AM UTC
We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.
- investigating May 08, 2026, 01:03 AM UTC
We are continuing to investigate this issue.
- investigating May 08, 2026, 01:18 AM UTC
We are continuing to investigate this issue.
- investigating May 08, 2026, 01:52 AM UTC
We are continuing to investigate this issue.
- identified May 08, 2026, 01:55 PM UTC
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.
- identified May 08, 2026, 02:53 PM UTC
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
- identified May 08, 2026, 03:57 PM UTC
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
- identified May 08, 2026, 05:08 PM UTC
We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.
- identified May 08, 2026, 07:01 PM UTC
Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
- identified May 08, 2026, 08:54 PM UTC
Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.
- monitoring May 08, 2026, 10:58 PM UTC
All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.
- monitoring May 09, 2026, 09:18 PM UTC
We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.
- resolved May 11, 2026, 01:33 PM UTC
This incident has been resolved.
Minor February 23, 2026 TimeClock Plus Application Performance Degradation 15h 43m Prod61.tcplusondemand.com
Started Feb 23, 2026, 11:05 PM UTC· resolved Feb 24, 2026, 02:48 PM UTC
- investigating Feb 23, 2026, 11:05 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 24, 2026, 03:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 03:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 02:48 PM UTC
This incident has been resolved.
Critical February 17, 2026 TimeClock Plus Application Outage 4d 6h Prod64.tcplusondemand.com
Started Feb 17, 2026, 12:39 PM UTC· resolved Feb 21, 2026, 07:14 PM UTC
- investigating Feb 17, 2026, 12:39 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating Feb 17, 2026, 01:08 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 01:40 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 01:58 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 02:41 PM UTC
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
- investigating Feb 17, 2026, 11:08 PM UTC
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
- identified Feb 18, 2026, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 19, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2026, 07:14 PM UTC
This incident has been resolved.
Major February 3, 2026 TimeClock Plus Application Outage 3h 22m Prod63.tcplusondemand.com
Started Feb 03, 2026, 03:42 PM UTC· resolved Feb 03, 2026, 07:05 PM UTC
- investigating Feb 03, 2026, 03:42 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 03, 2026, 03:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 03, 2026, 04:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2026, 07:05 PM UTC
This incident has been resolved.
Major December 21, 2025 Aladtec Application Outage 1h 36m Aladtec Scheduling
Started Dec 21, 2025, 07:19 PM UTC· resolved Dec 21, 2025, 08:56 PM UTC
- investigating Dec 21, 2025, 07:19 PM UTC
We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Dec 21, 2025, 07:43 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 21, 2025, 08:39 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 21, 2025, 08:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 21, 2025, 08:56 PM UTC
This incident has been resolved.
Major October 8, 2025 TimeClock Plus PrismHR2 Application Disruption 41m PHR2.tcplusondemand.com
Started Oct 08, 2025, 04:32 PM UTC· resolved Oct 08, 2025, 05:13 PM UTC
- identified Oct 08, 2025, 04:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 08, 2025, 05:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 08, 2025, 05:13 PM UTC
This incident has been resolved.
Minor October 2, 2025 Degraded Application Performance 1h 57m Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Humanity Scheduling and 54 more
Started Oct 02, 2025, 02:42 PM UTC· resolved Oct 02, 2025, 04:39 PM UTC
- investigating Oct 02, 2025, 02:42 PM UTC
We are currently experiencing degraded performance. Our team is actively investigating the issue and working to restore normal service as quickly as possible.
- monitoring Oct 02, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 04:39 PM UTC
This incident has been resolved. Degraded performance was due to an issue with our Web Application Firewall provider. More information can be found here: https://www.cloudflarestatus.com/incidents/nz9nlcyz4qy4
Notice September 2, 2025 Aladtec Outage 24m Aladtec Scheduling
Started Sep 02, 2025, 12:08 AM UTC· resolved Sep 02, 2025, 12:32 AM UTC
- investigating Sep 02, 2025, 12:08 AM UTC
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- resolved Sep 02, 2025, 12:32 AM UTC
This incident has been resolved.
Major August 22, 2025 TimeClock Plus Group10-2 Application Disruption 17m Group10-2.tcplusondemand.com
Started Aug 22, 2025, 05:04 AM UTC· resolved Aug 22, 2025, 05:21 AM UTC
- investigating Aug 22, 2025, 05:04 AM UTC
We are currently investigating this issue.
- identified Aug 22, 2025, 05:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2025, 05:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2025, 05:21 AM UTC
This incident has been resolved.
Minor August 21, 2025 Service Provider Degradation 2h 2m Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com and 53 more
Started Aug 21, 2025, 06:07 PM UTC· resolved Aug 21, 2025, 08:09 PM UTC
- investigating Aug 21, 2025, 06:07 PM UTC
We are currently experiencing service degradation and elevated error rates impacting multiple services. This is due to a reported issue with our web application firewall provider. We apologize for any disruption this may be causing to your workflow. We will provide our next update as new information becomes available.
- identified Aug 21, 2025, 06:35 PM UTC
Our Web Application Firewall provider has identified the issue and is working to implement a fix.
- monitoring Aug 21, 2025, 07:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2025, 08:09 PM UTC
This incident has been resolved.
Minor August 11, 2025 TimeClock Plus Automation Service Disruption 1h 24m Prod06.tcplusondemand.com, Prod07.tcplusondemand.com, Prod25.tcplusondemand.com, Prod28.tcplusondemand.com and 2 more
Started Aug 11, 2025, 10:07 PM UTC· resolved Aug 11, 2025, 11:31 PM UTC
- investigating Aug 11, 2025, 10:07 PM UTC
We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
- identified Aug 11, 2025, 10:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 11, 2025, 11:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 11:31 PM UTC
This incident has been resolved.
Major August 1, 2025 Aladtec Application Outage 3h 22m Aladtec Scheduling
Started Aug 01, 2025, 03:37 PM UTC· resolved Aug 01, 2025, 07:00 PM UTC
- investigating Aug 01, 2025, 03:37 PM UTC
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Aug 01, 2025, 05:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 01, 2025, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 01, 2025, 07:00 PM UTC
This incident has been resolved.
Critical July 29, 2025 TimeClock Plus Application Outage 56m Prod60.tcplusondemand.com
Started Jul 29, 2025, 05:31 PM UTC· resolved Jul 29, 2025, 06:27 PM UTC
- investigating Jul 29, 2025, 05:31 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Jul 29, 2025, 05:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 29, 2025, 05:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2025, 06:27 PM UTC
This incident has been resolved.
Notice June 24, 2025 Aladtec Application Outage 1h 21m Aladtec Scheduling
Started Jun 24, 2025, 11:38 AM UTC· resolved Jun 24, 2025, 01:00 PM UTC
- investigating Jun 24, 2025, 11:38 AM UTC
We are experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available. Components affected: secure15.aladtec.com
- identified Jun 24, 2025, 12:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 24, 2025, 12:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 24, 2025, 01:00 PM UTC
This incident has been resolved.
Critical June 18, 2025 TimeClock Plus Application Outage 3h 44m Group1.tcplusondemand.com
Started Jun 18, 2025, 04:40 PM UTC· resolved Jun 18, 2025, 08:24 PM UTC
- investigating Jun 18, 2025, 04:40 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Jun 18, 2025, 04:55 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 05:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 18, 2025, 08:24 PM UTC
This incident has been resolved.
Major June 13, 2025 Aladtec Application Outage 31m Aladtec Scheduling
Started Jun 13, 2025, 02:01 PM UTC· resolved Jun 13, 2025, 02:32 PM UTC
- investigating Jun 13, 2025, 02:01 PM UTC
We’re experiencing issues with our Aladtec Scheduling application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Jun 13, 2025, 02:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 13, 2025, 02:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 13, 2025, 02:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 13, 2025, 02:24 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 02:32 PM UTC
This incident has been resolved.
Major May 10, 2025 Aladtec Service Degradation 36m Aladtec Scheduling
Started May 10, 2025, 12:00 AM UTC· resolved May 10, 2025, 12:36 AM UTC
- investigating May 10, 2025, 12:00 AM UTC
We are currently investigating this issue.
- identified May 10, 2025, 12:03 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 10, 2025, 12:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 10, 2025, 12:36 AM UTC
This incident has been resolved.
Major May 9, 2025 Aladtec Service Degradation 1h 17m Aladtec Scheduling
Started May 09, 2025, 09:42 PM UTC· resolved May 09, 2025, 11:00 PM UTC
- investigating May 09, 2025, 09:42 PM UTC
We are currently investigating this issue. Affected components: secure14.aladtec.com
- identified May 09, 2025, 10:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 09, 2025, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 09, 2025, 11:00 PM UTC
This incident has been resolved.
Major March 28, 2025 TimeClock Plus Application Outage 1h 33m Group1.tcplusondemand.com, Group2.tcplusondemand.com, Group3.tcplusondemand.com, Group4.tcplusondemand.com and 46 more
Started Mar 28, 2025, 04:24 PM UTC· resolved Mar 28, 2025, 05:58 PM UTC
- investigating Mar 28, 2025, 04:24 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Mar 28, 2025, 04:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 28, 2025, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 28, 2025, 04:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 28, 2025, 05:58 PM UTC
This incident has been resolved.
Critical February 20, 2025 TimeClock Plus Application Outage 1d 3h Prod04.tcplusondemand.com
Started Feb 20, 2025, 07:28 PM UTC· resolved Feb 21, 2025, 11:04 PM UTC
- investigating Feb 20, 2025, 07:28 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 20, 2025, 08:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 20, 2025, 08:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2025, 11:04 PM UTC
This incident has been resolved.