TimeClock Plus experienced a critical incident on February 17, 2026 affecting Prod64.tcplusondemand.com, lasting 4d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 12:39 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- investigating Feb 17, 2026, 01:08 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 01:40 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 01:58 PM UTC
We are continuing to investigate this issue.
- investigating Feb 17, 2026, 02:41 PM UTC
The TimeClock Plus application performance has stabilized. We are continuing to investigate the root cause and will provide further updates as information becomes available.
- investigating Feb 17, 2026, 11:08 PM UTC
The TimeClock Plus application performance remains stable. We are continuing to investigate the root cause and will provide further updates as information becomes available.
- identified Feb 18, 2026, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 19, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2026, 07:14 PM UTC
This incident has been resolved.