TimeClock Plus incident

Aladtec Application Outage

Major Resolved View vendor source →

TimeClock Plus experienced a major incident on December 21, 2025 affecting Aladtec Scheduling, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2025, 07:19 PM UTC
Resolved
Dec 21, 2025, 08:56 PM UTC
Duration
1h 36m
Detected by Pingoru
Dec 21, 2025, 07:19 PM UTC

Affected components

Aladtec Scheduling

Update timeline

  1. investigating Dec 21, 2025, 07:19 PM UTC

    We are experiencing issues with our Aladtec Scheduling application. A subset of users is impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

  2. identified Dec 21, 2025, 07:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 21, 2025, 08:39 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 21, 2025, 08:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 21, 2025, 08:56 PM UTC

    This incident has been resolved.