Is TimeClock Plus down?

Last checked 5m ago
Current status
TimeClock Plus is up

No incidents right now.

Official status page: https://status.tcpsoftware.com · Polled every 5 minutes · 66 components tracked

TimeClock Plus is operational right now. Last checked 5m ago; the most recent incident resolved 3d ago.

Real-time TimeClock Plus status, recent outages, and incident history — pulled directly from TimeClock Plus's official status page at https://status.tcpsoftware.com every 5 minutes. Pingoru tracks 66 TimeClock Plus services and has captured 14 incidents in the last 90 days (99.58% uptime). Get email, Slack, Discord, or webhook alerts the moment TimeClock Plus reports a new incident — free for 5 monitors, no credit card.

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TimeClock Plus uptime 99.58% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 30m
    Started May 26, 2026, 06:48 PM UTC · Resolved May 26, 2026, 07:18 PM UTC
    Prod61.tcplusondemand.com
    Timeline · 3 updates
    • investigating · May 26, 2026, 06:48 PM UTC

      We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

    • monitoring · May 26, 2026, 07:18 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 26, 2026, 07:18 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 4h 52m
    Started May 18, 2026, 01:05 PM UTC · Resolved May 18, 2026, 05:58 PM UTC
    Prod63.tcplusondemand.com
    Timeline · 7 updates
    • investigating · May 18, 2026, 01:05 PM UTC

      We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.

    • investigating · May 18, 2026, 02:17 PM UTC

      We are continuing to investigate this issue.

    • investigating · May 18, 2026, 02:55 PM UTC

      We will be performing urgent maintenance between 10:15AM CDT and 10:45AM CDT. During this time, customers will experience a brief period of downtime.

    • investigating · May 18, 2026, 03:35 PM UTC

      Maintenance has been completed. We are verifying application performance.

    • identified · May 18, 2026, 03:41 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · May 18, 2026, 03:58 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 18, 2026, 05:58 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 3d 12h
    Started May 08, 2026, 12:47 AM UTC · Resolved May 11, 2026, 01:33 PM UTC
    Humanity SchedulingGroup12.tcplusondemand.comProd25.tcplusondemand.comProd60.tcplusondemand.comPHR7.tcplusondemand.com
    Timeline · 13 updates
    • investigating · May 08, 2026, 12:47 AM UTC

      We are aware of reports of elevated response times and intermittent errors affecting some users. We have identified the issue as stemming from our infrastructure provider and are actively monitoring while they work toward resolution. Updates to follow.

    • investigating · May 08, 2026, 01:03 AM UTC

      We are continuing to investigate this issue.

    • investigating · May 08, 2026, 01:18 AM UTC

      We are continuing to investigate this issue.

    • investigating · May 08, 2026, 01:52 AM UTC

      We are continuing to investigate this issue.

    • identified · May 08, 2026, 01:55 PM UTC

      We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back. We sincerely apologize for the disruption and thank you for your continued patience.

    • identified · May 08, 2026, 02:53 PM UTC

      We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

    • identified · May 08, 2026, 03:57 PM UTC

      We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

    • identified · May 08, 2026, 05:08 PM UTC

      We are continuing to work through our restore processes following an outage declared by AWS which they are still working to address. The issue was caused by a cooling system failure in one of their Availability Zones, which has impacted our infrastructure. Our team is actively working through restoration efforts to bring our services back.

    • identified · May 08, 2026, 07:01 PM UTC

      Access has been restored for customers on Prod60. Some customers may experience 1-3 hours of data loss depending on working hours. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

    • identified · May 08, 2026, 08:54 PM UTC

      Access has been restored for most customers on Prod25. We are still working to restore access for a subset of customers. Some customers will be subject to data loss due to the outage. If you have experienced data loss, please reach out to our support team at 325-223-9300 or [email protected] for assistance.

    • monitoring · May 08, 2026, 10:58 PM UTC

      All systems are working normally. We will continue to monitor performance over the weekend. Additional information will posted as it becomes available.

    • monitoring · May 09, 2026, 09:18 PM UTC

      We will be performing additional maintenance on Prod25 that will result in a short period of downtime (10-15 minutes). This will be completed in the next 1-2 hours. A follow-up message will be posted when the maintenance begins and when the maintenance is completed.

    • resolved · May 11, 2026, 01:33 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →