TimeClock Plus experienced a major incident on February 3, 2026 affecting Prod63.tcplusondemand.com, lasting 3h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Prod63.tcplusondemand.com
Update timeline
- investigating Feb 03, 2026, 03:42 PM UTC
We’re experiencing issues with our TimeClock Plus Time and Attendance application. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
- identified Feb 03, 2026, 03:42 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 03, 2026, 04:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 03, 2026, 04:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 03, 2026, 07:05 PM UTC
This incident has been resolved.