TimeClock Plus experienced a notice incident on August 26, 2026 affecting Group1.tcplusondemand.com and Group2.tcplusondemand.com and 1 more component, lasting 4h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Group1.tcplusondemand.comGroup2.tcplusondemand.comGroup3.tcplusondemand.comGroup4.tcplusondemand.comGroup5.tcplusondemand.comGroup10.tcplusondemand.comGroup10-2.tcplusondemand.comGroup12.tcplusondemand.comProd01.tcplusondemand.comProd02.tcplusondemand.com
Update timeline
- investigating Aug 26, 2026, 04:11 PM UTC
Customers are experiencing errors when using the Period Export feature. We are currently investigating the root cause and will provide updates as new information becomes available.
- identified Aug 26, 2026, 04:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 26, 2026, 05:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 26, 2026, 09:01 PM UTC
This incident has been resolved.