ThousandEyes incident

Login Issues on the ThousandEyes Platform in the US1 and US2 Regions (recurrence)

Ongoing since 02:18 PM UTC, affecting Platform Availability and API Availability and 1 more.

investigating Nov 10, 2026, 03:24 PM UTC

We are continuing to investigate this issue.

Started
Nov 10, 2026, 02:18 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Nov 10, 2026, 02:18 PM UTC

Affected components

Platform AvailabilityAPI AvailabilitySAML/SSO

Update timeline

  1. investigating Nov 10, 2026, 02:18 PM UTC

    We are investigating a recurrence of the issue affecting login to the ThousandEyes platform in the US1 and US2 regions. Customers in the EU region are not affected.

  2. investigating Nov 10, 2026, 03:24 PM UTC

    We are continuing to investigate this issue.

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