Is ThousandEyes down?
Last checked 4m agoNo incidents right now.
ThousandEyes is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.
Real-time ThousandEyes status, recent outages, and incident history — pulled directly from ThousandEyes's official status page at https://status.thousandeyes.com every 5 minutes. Pingoru tracks 57 ThousandEyes services and has captured 57 incidents in the last 90 days (99.73% uptime). Get email, Slack, Discord, or webhook alerts the moment ThousandEyes reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Platform Availability
Timeline · 1 update
- investigating · Jun 13, 2026, 11:32 AM UTC
We are currently investigating an issue with our Salesforce case management tool that is impacting case updates submitted by both ThousandEyes Support engineers and customers. We have opened a P1 case with Salesforce and team is working on the same. If you need an update on an existing support case, please contact us through a new support case using one of the options below: Email: [email protected] Chat: app.thousandeyes.com > Help & Support > Chat with Support Web: app.thousandeyes.com > Help & Support > Contact Support Telephone: (415) 237-EYES (3937) We apologise for the inconvenience and appreciate your patience while we work to restore normal case update functionality.
Latest: We are currently investigating an issue with our Salesforce case management tool that is impacting case updates submitted by both ThousandEyes Support engineers and customers. We h…
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Recent outages & incidents
Past 90 days- Connected Devices Test Assignment
Timeline · 4 updates
- investigating · Jun 08, 2026, 04:23 PM UTC
We are investigating platform degradation for connected devices agents to determine if users are experiencing an issue with the agents.
- identified · Jun 08, 2026, 04:30 PM UTC
Summary: An issue impacting connected device agent availability in the EU Region began at 15:02 UTC. Impact: Triggered tests and two-step Real Speed Tests may be affected. Currently, a small number of agents are disconnected from the trigger-testing platform. Scheduled testing remains unaffected. Status: Our engineering team is currently working in restoring the service.
- monitoring · Jun 08, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 09, 2026, 04:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Cloud and Enterprise Agents: Data ingressAlibaba Cloud: APAC
Timeline · 3 updates
- identified · May 30, 2026, 12:10 PM UTC
We are currently experiencing DNS resolution issues on Cloud Agents across China, specifically affecting Alibaba Cloud Public DNS. We are working on a resolution
- monitoring · May 30, 2026, 01:39 PM UTC
We applied configuration changes that fixed the issue and are monitoring the situation
- resolved · Jun 02, 2026, 11:29 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Alert processingReports and Dashboards
Timeline · 3 updates
- identified · May 14, 2026, 11:00 AM UTC
Scheduled tests for Endpoints in the EU1 region have been delayed by 30 minutes. Alerts and Dashboards are also affected. We have identified the cause and are working to resolve the issue
- monitoring · May 14, 2026, 11:09 AM UTC
We have applied the fix and are now monitoring the status
- resolved · May 14, 2026, 11:45 AM UTC
The issue has been resolved
Latest: The issue has been resolved
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- Endpoint Agents: Test assignment and configuration controller
Timeline · 3 updates
- identified · May 13, 2026, 04:58 PM UTC
Summary: We have identified an issue causing delays when assigning or modifying Endpoint Experience Scheduled Tests in the US1 Region, beginning at 15:00 UTC on May 13, 2026. Impact: Customers may experience delays when creating or modifying Endpoint Experience Scheduled Tests, the endpoint agents may experience delays in receiving updated test schedules. Status: Our engineering team is actively investigating the root cause and working toward a resolution. ThousandEyes support is available 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer, or email [email protected] if you have any questions.
- monitoring · May 13, 2026, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · May 19, 2026, 08:47 AM UTC
The incident has been resolved
Latest: The incident has been resolved
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- Outages Page
Timeline · 3 updates
- investigating · Apr 22, 2026, 11:39 PM UTC
We are currently experiencing issues with our public outages map on thousandeyes.com/outages. We are actively working on fixing this.
- monitoring · Apr 23, 2026, 12:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 24, 2026, 02:49 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full ThousandEyes outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse ThousandEyes outage history →Or sign up free to get alerts when ThousandEyes breaks · 10 free monitors · No credit card
- Started Jun 13, 2026, 11:32 AM UTC · ● 9h 17m
- Started Jun 08, 2026, 04:23 PM UTC · Resolved Jun 09, 2026, 04:01 PM UTC · 23h 37m
- Started May 30, 2026, 12:10 PM UTC · Resolved Jun 02, 2026, 11:29 PM UTC · 3d 11h
- Started May 14, 2026, 11:00 AM UTC · Resolved May 14, 2026, 11:45 AM UTC · 44m
- Started May 13, 2026, 04:58 PM UTC · Resolved May 19, 2026, 08:47 AM UTC · 5d 15h
- Outage in ThousandEyes Outages Page ResolvedStarted Apr 22, 2026, 11:39 PM UTC · Resolved Apr 24, 2026, 02:49 AM UTC · 1d 3h
- Started Apr 22, 2026, 06:28 PM UTC · Resolved Apr 22, 2026, 08:27 PM UTC · 1h 58m
- Started Apr 07, 2026, 03:07 PM UTC · Resolved Apr 07, 2026, 07:21 PM UTC · 4h 14m