Is ThousandEyes down?

Last checked 4m ago
Current status
ThousandEyes is up

No incidents right now.

Official status page: https://status.thousandeyes.com · Polled every 5 minutes · 57 components tracked

ThousandEyes is operational right now. Last checked 4m ago; the most recent incident resolved 4d ago.

Real-time ThousandEyes status, recent outages, and incident history — pulled directly from ThousandEyes's official status page at https://status.thousandeyes.com every 5 minutes. Pingoru tracks 57 ThousandEyes services and has captured 57 incidents in the last 90 days (99.73% uptime). Get email, Slack, Discord, or webhook alerts the moment ThousandEyes reports a new incident — free for 5 monitors, no credit card.

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ThousandEyes uptime 99.73% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 9h 17m
    Started Jun 13, 2026, 11:32 AM UTC
    Platform Availability
    Timeline · 1 update
    • investigating · Jun 13, 2026, 11:32 AM UTC

      We are currently investigating an issue with our Salesforce case management tool that is impacting case updates submitted by both ThousandEyes Support engineers and customers. We have opened a P1 case with Salesforce and team is working on the same. If you need an update on an existing support case, please contact us through a new support case using one of the options below: Email: [email protected] Chat: app.thousandeyes.com > Help & Support > Chat with Support Web: app.thousandeyes.com > Help & Support > Contact Support Telephone: (415) 237-EYES (3937) We apologise for the inconvenience and appreciate your patience while we work to restore normal case update functionality.

    Latest: We are currently investigating an issue with our Salesforce case management tool that is impacting case updates submitted by both ThousandEyes Support engineers and customers. We h…

Recent outages & incidents

Past 90 days
  1. Resolved 23h 37m
    Started Jun 08, 2026, 04:23 PM UTC · Resolved Jun 09, 2026, 04:01 PM UTC
    Connected Devices Test Assignment
    Timeline · 4 updates
    • investigating · Jun 08, 2026, 04:23 PM UTC

      We are investigating platform degradation for connected devices agents to determine if users are experiencing an issue with the agents.

    • identified · Jun 08, 2026, 04:30 PM UTC

      Summary: An issue impacting connected device agent availability in the EU Region began at 15:02 UTC. Impact: Triggered tests and two-step Real Speed Tests may be affected. Currently, a small number of agents are disconnected from the trigger-testing platform. Scheduled testing remains unaffected. Status: Our engineering team is currently working in restoring the service.

    • monitoring · Jun 08, 2026, 04:46 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jun 09, 2026, 04:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3d 11h
    Started May 30, 2026, 12:10 PM UTC · Resolved Jun 02, 2026, 11:29 PM UTC
    Cloud and Enterprise Agents: Data ingressAlibaba Cloud: APAC
    Timeline · 3 updates
    • identified · May 30, 2026, 12:10 PM UTC

      We are currently experiencing DNS resolution issues on Cloud Agents across China, specifically affecting Alibaba Cloud Public DNS. We are working on a resolution

    • monitoring · May 30, 2026, 01:39 PM UTC

      We applied configuration changes that fixed the issue and are monitoring the situation

    • resolved · Jun 02, 2026, 11:29 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 44m
    Started May 14, 2026, 11:00 AM UTC · Resolved May 14, 2026, 11:45 AM UTC
    Alert processingReports and Dashboards
    Timeline · 3 updates
    • identified · May 14, 2026, 11:00 AM UTC

      Scheduled tests for Endpoints in the EU1 region have been delayed by 30 minutes. Alerts and Dashboards are also affected. We have identified the cause and are working to resolve the issue

    • monitoring · May 14, 2026, 11:09 AM UTC

      We have applied the fix and are now monitoring the status

    • resolved · May 14, 2026, 11:45 AM UTC

      The issue has been resolved

    Latest: The issue has been resolved

  4. Resolved 5d 15h
    Started May 13, 2026, 04:58 PM UTC · Resolved May 19, 2026, 08:47 AM UTC
    Endpoint Agents: Test assignment and configuration controller
    Timeline · 3 updates
    • identified · May 13, 2026, 04:58 PM UTC

      Summary: We have identified an issue causing delays when assigning or modifying Endpoint Experience Scheduled Tests in the US1 Region, beginning at 15:00 UTC on May 13, 2026. Impact: Customers may experience delays when creating or modifying Endpoint Experience Scheduled Tests, the endpoint agents may experience delays in receiving updated test schedules. Status: Our engineering team is actively investigating the root cause and working toward a resolution. ThousandEyes support is available 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer, or email [email protected] if you have any questions.

    • monitoring · May 13, 2026, 09:19 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 19, 2026, 08:47 AM UTC

      The incident has been resolved

    Latest: The incident has been resolved

  5. Resolved 1d 3h
    Started Apr 22, 2026, 11:39 PM UTC · Resolved Apr 24, 2026, 02:49 AM UTC
    Outages Page
    Timeline · 3 updates
    • investigating · Apr 22, 2026, 11:39 PM UTC

      We are currently experiencing issues with our public outages map on thousandeyes.com/outages. We are actively working on fixing this.

    • monitoring · Apr 23, 2026, 12:46 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 24, 2026, 02:49 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ThousandEyes outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 12 incidents View full outage history →