Is ThousandEyes down?

Last checked 1m ago
Current status
ThousandEyes has degraded performance

5 active incidents: Service Degradation Affecting Test Views Load Times, Ongoing issues in South Korea (SK Telecom - AWS Wavelength) · +3 more

Official status page: https://status.thousandeyes.com · Polled every 5 minutes · 63 components tracked

ThousandEyes is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time ThousandEyes status, recent outages, and incident history — pulled directly from ThousandEyes's official status page at https://status.thousandeyes.com every 5 minutes. Pingoru tracks 63 ThousandEyes services and has captured 99 incidents in the last 90 days (99.04% uptime). Get email, Slack, Discord, or webhook alerts the moment ThousandEyes reports a new incident — free for 5 monitors, no credit card.

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ThousandEyes uptime 99.04% uptime · past 90 days
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Active incidents 5

  1. Ongoing ● 8d 7h
    Started Jul 24, 2026, 04:55 PM UTC
    Platform AvailabilityAPI AvailabilityTest data availability
    Timeline · 3 updates
    • investigating · Jul 24, 2026, 04:55 PM UTC

      Customers may experience delays loading Multi-Test Views data for Network and App Synthetics tests. Our engineering team is actively investigating and working to resolve the issue.

    • identified · Jul 27, 2026, 03:53 PM UTC

      Our engineering team has identified the cause of the issue and is planning to release a fix as soon as possible. ThousandEyes support is available 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer, or email [email protected] if you have any questions.

    • monitoring · Jul 27, 2026, 10:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  2. Ongoing ● 23d 12h
    Started Jul 09, 2026, 11:57 AM UTC
    Data Centers: APAC
    Timeline · 1 update
    • investigating · Jul 09, 2026, 11:57 AM UTC

      Ongoing outage Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-07-09 02:00:00 UTC Affected Cloud Agents: - Daejeon, South Korea (SK Telecom - AWS Wavelength) - Seoul, South Korea (SK Telecom - AWS Wavelength)

    Latest: Ongoing outage Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-07-09 02:00:00 UTC Affected Cloud Agents: - Daejeon, South K…

  3. Ongoing ● 30d 8h
    Started Jul 02, 2026, 03:27 PM UTC
    Data Centers: APACCloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress
    Timeline · 1 update
    • investigating · Jul 02, 2026, 03:27 PM UTC

      Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter. Start time: 2026-07-02 09:00:00 UTC Affected Cloud Agents: Chennai, India (JIO) Chennai, India - IPv6 (JIO) Chennai, India (Vodafone Idea) Chennai, India - IPv6 (Vodafone Idea) Chennai, India (Bharti Airtel) Chennai, India - IPv6 (Bharti Airtel). We are working on these issues.

    Latest: Several Cloud Agents in Chennai, India, are currently experiencing a service outage due to an emergency data center migration. Impact: Possible missing test rounds, destination unr…

  4. Ongoing ● 38d
    Started Jun 24, 2026, 11:21 PM UTC
    Cloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress
    Timeline · 2 updates
    • investigating · Jun 24, 2026, 11:21 PM UTC

      Vancouver, Canada (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: Jun 23, 2026, 10:36 PM UTC Affected Cloud Agents: Vancouver, Canada (Webex Calling)

    • investigating · Jul 10, 2026, 10:08 PM UTC

      We are continuing to investigate this issue.

    Latest: We are continuing to investigate this issue.

  5. Ongoing ● 59d 14h
    Started Jun 03, 2026, 09:08 AM UTC
    Data Centers: APACCloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress
    Timeline · 1 update
    • identified · Jun 03, 2026, 09:08 AM UTC

      ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut down by site operations. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-06-03 10:00:00 UTC Affected Cloud Agents: Mumbai, India (JIO) Mumbai, India - IPv6 (JIO) Mumbai, India (Vodafone) Mumbai, India - IPv6 (Vodafone) Mumbai, India (Reliance) Mumbai, India - IPv6 (Reliance) Mumbai, India (Bharti Airtel) Mumbai, India - IPv6 (Bharti Airtel)

    Latest: ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut dow…

Recent outages & incidents

Past 90 days
  1. Resolved 3h 8m
    Started Jul 23, 2026, 01:48 PM UTC · Resolved Jul 23, 2026, 04:57 PM UTC
    Reports and Dashboards
    Timeline · 4 updates
    • investigating · Jul 23, 2026, 01:48 PM UTC

      Dashboard widgets are not showing the last 30 minutes of data for the Endpoint Scheduled Tests data source in US1. We are investigating the issue.

    • monitoring · Jul 23, 2026, 02:40 PM UTC

      The display of data in Dashboard widgets for the Endpoint Experience Scheduled Tests data source in US1 is delayed by approximately 20 minutes. Data processing has resumed, and widgets are expected to be up to date by Jul 23rd at 14:40 UTC.

    • monitoring · Jul 23, 2026, 02:52 PM UTC

      Data availability has been restored and we are monitoring the system.

    • resolved · Jul 23, 2026, 04:57 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 1h
    Started Jul 21, 2026, 03:05 PM UTC · Resolved Jul 22, 2026, 04:44 PM UTC
    Reports and Dashboards
    Timeline · 2 updates
    • monitoring · Jul 21, 2026, 03:05 PM UTC

      Summary We have identified an issue causing delays in displaying Endpoint Experience Local Network data within Dashboards in the US2 Region, beginning at 14:00 UTC. Impact Users may experience delays in data updates for dashboard widgets showing Endpoint Experience Local Network metrics. Status Our engineering team has applied a fix, and we are currently monitoring the environment to ensure full service restoration.

    • resolved · Jul 22, 2026, 04:44 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 25m
    Started Jul 15, 2026, 10:51 PM UTC · Resolved Jul 16, 2026, 12:17 AM UTC
    Alert processingAPI AvailabilityTest data availabilityNotification dispatchingWebhook and IntegrationsEmail notificationsConfiguration and ManagementUsage and Billing
    Timeline · 6 updates
    • investigating · Jul 15, 2026, 10:51 PM UTC

      Starting 22:10 UTC we have identified a hardware issue in the EU region causing issues receiving and displaying data for Cloud and Enterprise Agent tests. Our team is investigating and working on remediation. Alerts and visualization of data may be delayed

    • investigating · Jul 15, 2026, 10:52 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 15, 2026, 10:53 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 15, 2026, 11:25 PM UTC

      Cloud and Enterprise Agent data continues to be intermittently delayed for visualization, API, and alerting. We are continuing to investigate and work on mitigation.

    • monitoring · Jul 15, 2026, 11:59 PM UTC

      Cloud and Enterprise Agent data is correctly ingesting without delays. All services are operating normally and we continue to monitor.

    • resolved · Jul 16, 2026, 12:17 AM UTC

      This incident has been resolved

    Latest: This incident has been resolved

  4. Resolved 2h 17m
    Started Jul 11, 2026, 02:42 PM UTC · Resolved Jul 11, 2026, 04:59 PM UTC
    Endpoint Agents: Data submission collector
    Timeline · 3 updates
    • identified · Jul 11, 2026, 02:42 PM UTC

      Delays in Endpoint test data in US1 region Impact: Endpoint test data is delayed in platform on the US1 region. Start Time: Jul 11, 2026, 14:58 PM UTC

    • monitoring · Jul 11, 2026, 03:13 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 11, 2026, 04:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 13m
    Started Jul 08, 2026, 07:40 PM UTC · Resolved Jul 08, 2026, 09:53 PM UTC
    Reports and Dashboards
    Timeline · 3 updates
    • identified · Jul 08, 2026, 07:40 PM UTC

      Summary We are currently investigating a possible degradation impacting dashboards in US2 Region Impact Customers may experience delays in displaying data for dashboards in the US2 Region for the following sources: Endpoint Agents - Dynamic Tests

    • monitoring · Jul 08, 2026, 08:53 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 08, 2026, 09:53 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full ThousandEyes outage history

15 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 20 incidents View full outage history →