ThousandEyes incident

Issues with SamKnows One login

Resolved after 2 hours 33 minutes, affecting Connected Devices (Formerly SamKnows), on October 27, 2026.

monitoring Oct 27, 2026, 04:37 PM UTC

SamKnows One login was not available between 14:15 and 16:20 UTC. A fix has been implemented and we are monitoring the results.

Started
Oct 27, 2026, 04:37 PM UTC
Resolved
Oct 27, 2026, 07:11 PM UTC
Duration
2h 33m
Detected by Pingoru
Oct 27, 2026, 04:37 PM UTC

Affected components

Connected Devices (Formerly SamKnows)

Update timeline

  1. monitoring Oct 27, 2026, 04:37 PM UTC

    SamKnows One login was not available between 14:15 and 16:20 UTC. A fix has been implemented and we are monitoring the results.

  2. resolved Oct 27, 2026, 07:11 PM UTC

    This incident has been resolved.

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