ThousandEyes incident
(FedRAMP) Usage and billing page data may experience delays
Minor Vendor's status page →
Resolved after 3 days 3 hours, affecting ThousandEyes Platform and API, on October 9, 2026.
A fix has been implemented and we are monitoring the results. The usage data is reflecting now correctly, no more customer impact
Affected components
ThousandEyes Platform and API
Update timeline
- investigating Oct 09, 2026, 08:14 PM UTC
ThousandEyes for Government (FedRAMP) Usage and billing page data may show stale data for some customers
- monitoring Oct 10, 2026, 12:14 AM UTC
A fix has been implemented and we are monitoring the results. The usage data is reflecting now correctly, no more customer impact
- resolved Oct 12, 2026, 11:15 PM UTC
This incident has been resolved.
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