ThousandEyes experienced a minor incident on June 3, 2026 affecting Data Centers: APAC and Cloud and Enterprise Agents: Test assignment and configuration controller and 1 more component, lasting 64d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 03, 2026, 09:08 AM UTC
ISP is reporting active fire incident within the facility, reportedly originating in the battery room. As a safety precaution, utility power to the building has been fully shut down by site operations. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-06-03 10:00:00 UTC Affected Cloud Agents: Mumbai, India (JIO) Mumbai, India - IPv6 (JIO) Mumbai, India (Vodafone) Mumbai, India - IPv6 (Vodafone) Mumbai, India (Reliance) Mumbai, India - IPv6 (Reliance) Mumbai, India (Bharti Airtel) Mumbai, India - IPv6 (Bharti Airtel)
- resolved Aug 06, 2026, 12:16 PM UTC
This incident has been resolved.