ThousandEyes incident

Network outage in London, England (Webex Calling)

ThousandEyes is currently experiencing a minor incident affecting Cloud and Enterprise Agents: Test assignment and configuration controller and Cloud and Enterprise Agents: Data ingress, which began 10d ago. The vendor's full update timeline is below.

Started
Oct 10, 2026, 02:50 PM UTC
Resolved
Ongoing
Duration
● 9d 21h
Detected by Pingoru
Oct 10, 2026, 02:50 PM UTC

Affected components

Cloud and Enterprise Agents: Test assignment and configuration controllerCloud and Enterprise Agents: Data ingress

Update timeline

  1. investigating Oct 10, 2026, 02:50 PM UTC

    London, England (Webex Calling) is currently experiencing a networking outage impacting service connectivity. The Cisco Webex Infrastructure team is actively investigating the issue and performing troubleshooting efforts to identify the root cause and restore normal operations as quickly as possible. Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Affected Cloud Agents: London, England (Webex Calling) Start time: Oct 02, 2026, 11:35 PM UTC