Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 15 hours 34 minutes, affecting Reports and Analytics Enterprise Cloud, on March 4, 2026.

investigating Mar 05, 2026, 10:09 AM UTC

We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

Started
Mar 04, 2026, 10:27 PM UTC
Resolved
Mar 05, 2026, 02:01 PM UTC
Duration
15h 34m
Detected by Pingoru
Mar 04, 2026, 10:27 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 04, 2026, 10:27 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Mar 05, 2026, 03:38 AM UTC

    We are continuing to experience a delay of around 13 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

  3. investigating Mar 05, 2026, 10:07 AM UTC

    We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

  4. investigating Mar 05, 2026, 10:09 AM UTC

    We are continuing to experience a delay of around 11 hours for Report and Analytics in AMER PROD. We are working on the data catchup, will notify once complete.

  5. resolved Mar 05, 2026, 02:01 PM UTC

    This incident has been resolved.

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