Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Minor Resolved View vendor source →

Thomson Reuters experienced a minor incident on March 26, 2026 affecting Reports and Analytics Enterprise Cloud, lasting 11h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 10:00 AM UTC
Resolved
Mar 26, 2026, 09:07 PM UTC
Duration
11h 6m
Detected by Pingoru
Mar 26, 2026, 10:00 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Mar 26, 2026, 10:00 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

  2. investigating Mar 26, 2026, 05:58 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  3. resolved Mar 26, 2026, 09:07 PM UTC

    This incident has been resolved.