Thomson Reuters incident

AMER - ONESOURCE Trust Tax is performing emergency maintenance.

Ongoing since 01:22 PM UTC, affecting AMERS Trust Tax and AMERS Trust Tax Insight.

monitoring Oct 26, 2026, 01:40 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 26, 2026, 01:22 PM UTC
Resolved
Ongoing
Duration
● 42m
Detected by Pingoru
Oct 26, 2026, 01:22 PM UTC

Affected components

AMERS Trust TaxAMERS Trust Tax Insight

Update timeline

  1. identified Oct 26, 2026, 01:22 PM UTC

    The ONESOURCE Trust Tax Product is under maintenance in AMER on Monday October 26 2:00 AM till 09:00 AM CT. The system is unavailable during this time.

  2. monitoring Oct 26, 2026, 01:36 PM UTC

    ONESOURCE Trust Tax was unavailable from approximately 2:00 AM central time until 8:30 AM central time on Oct 26, 2026. This was due to an unexpected issue. The issue has been resolved and ONESOURCE Trust Tax is available and fully functional. We will continue to monitor the system and notify customers if anything changes.

  3. monitoring Oct 26, 2026, 01:40 PM UTC

    We are continuing to monitor for any further issues.

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