Thomson Reuters incident

Onesource Login Issues

Resolved after 4 minutes, affecting APAC (web) Corporate Tax and APAC (web) E-filing Manager (Corporate Tax), on October 27, 2026.

investigating Oct 27, 2026, 03:43 AM UTC

We are currently experiencing an login issues for Onesource Corporate Tax [APAC]service CIAM enabled customers. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

Started
Oct 27, 2026, 03:43 AM UTC
Resolved
Oct 27, 2026, 03:48 AM UTC
Duration
4m
Detected by Pingoru
Oct 27, 2026, 03:43 AM UTC

Affected components

APAC (web) Corporate TaxAPAC (web) E-filing Manager (Corporate Tax)

Update timeline

  1. investigating Oct 27, 2026, 03:43 AM UTC

    We are currently experiencing an login issues for Onesource Corporate Tax [APAC]service CIAM enabled customers. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Oct 27, 2026, 03:48 AM UTC

    This incident has been resolved.

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