thinkmoney incident

Issues with cards and Faster Payments

Resolved after 23 minutes, affecting Debit Cards and Faster Payments, on October 23, 2026.

investigating Oct 23, 2026, 07:15 AM UTC

We’re aware that some customers are having issues using their card and sending Faster Payments at the moment, and we’re working hard to fix this as soon as possible. We’re really sorry if this is impacting you.

Started
Oct 23, 2026, 07:15 AM UTC
Resolved
Oct 23, 2026, 07:39 AM UTC
Duration
23m
Detected by Pingoru
Oct 23, 2026, 07:15 AM UTC

Affected components

Debit CardsFaster Payments

Update timeline

  1. investigating Oct 23, 2026, 07:15 AM UTC

    We’re aware that some customers are having issues using their card and sending Faster Payments at the moment, and we’re working hard to fix this as soon as possible. We’re really sorry if this is impacting you.

  2. resolved Oct 23, 2026, 07:39 AM UTC

    This incident has been resolved.

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