thinkmoney incident
Card Transactions and Faster Payment Issues
thinkmoney experienced a critical incident on September 18, 2026 affecting Debit Cards and Faster Payments and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Debit CardsFaster PaymentsIncoming Payments
Update timeline
- investigating Sep 18, 2026, 05:37 AM UTC
We're currently experiencing an issue that's affecting some card activity at faster payments. We're really sorry for any disruption and we're working to resolve this as soon as possible.
- resolved Sep 18, 2026, 06:10 AM UTC
This incident has been resolved.