thinkmoney experienced a major incident on July 28, 2026 affecting Online Banking and Debit Cards and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Online BankingDebit CardsFaster PaymentsIncoming Payments
Update timeline
- investigating Jul 28, 2026, 06:25 PM UTC
We're currently experiencing an ongoing issue that's affecting our app, faster payments and card management. We're really sorry for any disruption and we're working to resolve this as soon as possible. For more information and the latest updates, please visit our status page: status.thinkmoney.co.uk.
- resolved Jul 28, 2026, 10:25 PM UTC
The issue affecting our app, faster payments and card management has now been resolved.