thinkmoney experienced a critical incident on August 27, 2026 affecting Incoming Payments, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Incoming Payments
Update timeline
- investigating Aug 27, 2026, 05:18 PM UTC
We are aware of an issue that is causing delays for customers receiving Faster Payments. We are working to resolve this as soon as possible and will provide further updates.
- resolved Aug 27, 2026, 05:41 PM UTC
This incident has been resolved.